Troubleshooting
We’ve got answers!
| Help for Your Lifestyle Medics courses and navigating the Thinkific platform.

These are some common troubleshooting questions we get from our students, and the answers!
If you are having trouble logging into or using the course, please check below to see if you can find the answer.
If you are still having trouble after checking this page, please send us an email at hello@yourlifestylemedics.com so we can support you with your learning!
We are here to help

When you originally joined the course and paid for your place on it, you would have been asked to create a login and user name for the Thinkific platform as part of this.
We use Thinkific as our teaching platform, and the course content is all run through it, as this provides a secure hosting website.
When you purchased the course and created your Thinkific login, you should also have received a welcome email from Thinkific, with a link in it to the course sign in page. You can use the link from this email to access the course, then create a bookmark for it on your computer or device for future ease of access.
If you can’t find your original welcome email, the link to the log in page is here:
If you have purchased out Reboot Your Health Course, your content will become available on the first day the course starts and you will have access to each module 1 week at a time for the 6 weeks the course is run. If you don’t get through all the content don’t worry you will have access to the course content for 6 months.
For the focus courses these are self directed and start on the day that you enrol with 3 months access from then.
If you’ve forgotten your login details please visit this link on how to retrieve or reset them:
A reminder on how to access the course

Meet Dr. Marissa
What is Lifestyle Medicine?
Hi, my name is Marissa
I know what it’s like to feel overwhelmed, confused by all the wellness info out there, and completely unsure where to start to get your health back on track.
It’s what I help people with, in my clinic every day!
Expand your health knowledge
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These are some common troubleshooting questions we get from our students, and the answers!
If you are having trouble logging into or using the course, please check here to see if you can find the answer.
If you are still having trouble after checking the list below, please send us an email at hello@youlifestylemedics.com so we can support you with your learning!
We are here to help
If you don’t find the solution below please let us know so we can support you further.


